The Jey Collection

Shipping Policy.

Everything you need to know about order processing, shipping updates, and final sales.

From Our Collection To You

Your Order Is Handled With Care.

Please review the information below before placing your order.

01

Order Processing

Please allow 3–7 business days for order processing before shipment.

02

Tracking Updates

Once your order has shipped, a tracking number will be sent via email or text .

03

Shipping Times

Shipping times may vary due to carrier delays, holidays, or high-volume periods.

04

Package Delivery

The Jey Collection is not responsible for lost, stolen, or delayed packages once shipped.

All Sales Final.

Due to the nature of hair and wig products, all sales are final. No refunds, returns, or exchanges will be accepted after an order has been processed or shipped.